Settlement report guide
How to Read a TikTok Shop Settlement Report
Learn how to trace settled sales, fees, refunds, adjustments and payment records in a TikTok Shop Settlement Report before your payout reaches the bank.
Read the report as a settlement ledger, not as a sales dashboard. Start with settled revenue, then trace every fee, refund, subsidy and adjustment before comparing the remaining amount with the payout.
The planning formula
Expected payout = settled sales + subsidies − fees − refunds ± adjustments.
Worked example
If settled sales are $12,000 and all deductions total $3,939 while subsidies add $340, the expected payout is $8,401 before any unmatched adjustment.
Settlement is not order date
An order can be created, delivered, refunded and settled on different dates. Use the statement period when reconciling a payout, then use order reports only to explain individual rows.
Treat fees as separate lines
Referral, affiliate, shipping and refund-administration fees answer different operating questions. A single blended fee rate hides where margin is actually going.
Match the payment record last
First build the expected settlement. Then compare it with the Payment ID or bank deposit, because reserves and timing can make a payout differ from the sales period.
What this first estimate leaves out
- On-hold orders and reserves
- Ad spend and cost of goods
- Marketplace-specific taxes
Upload a short statement export locally, see the fields that are recognized and retain the original report for any unresolved line item.
Open the settlement reconciliation tool →Sources and verification
TikTok Shop can change report fields and marketplace policies. This page was last reviewed on 2026-08-20.
FAQ
Questions to settle before you close the books.
Why is my order missing from a statement?
A settlement report is based on the platform's settlement rules, so newer or on-hold orders can sit outside the statement period.
Does the report show profit?
No. It can explain payout and platform costs, but product cost, ad spend and operating costs must be added separately.